Testimonials

“I recently observed you supporting A in Poundland, Cheltenham, the shop was busy and there was a long queue for the till. A looked at you for direction and reassurance which you provided in a calm caring manner. I was super impressed when it was A’s turn at the till, you gave him time to put his items through the self-service checkout, again calmly and without rushing him (even when the shop was so busy). This clearly made A feel comfortable and in control at the same time supporting him with independence.”

“Just wanted to say how impressed I have been with Razak today.  Considering it’s only his second sift with J he did really well.  He asked a lot of good questions, and interacted with J as much as he could.  He was making notes throughout the shift and suggested going out with J during the morning. Very positive shift.”

“Although things have changed since I was last at Saracen care, I feel that the ethos is still the same and particularly feel positive that staff are valued as much as People We Support.”

Mental Capacity Act Training – “It was good to have a wide range of example scenarios to talk through, the legislation, a YouTube video and feedback of others experience – nice to use a good mixture of tools.”

Positive Behaviour Support Training – “This course will assist me in difficult situations and reduce escalation of behaviour to keep everyone safe. This will help improve the quality of life in people we support.”

“Thank you very much to Charli, Ashleigh, Chrissie and Ben for nominating me for the Saracen Care award very happy with my awards and proud of myself. Hopefully it continues with 2025 next year !!!”

“When joining Saracen, I was nervous about how the manager-staff dynamic worked. Having Charli as my care manager has been the best working experience I have had to date. Charli is always there for all staff and people we support. Her relationship with each person is unique. Charli always has great positivity, support to offer everyone, with a smile to brighten any room. Her professionalism, and quality of work is a quality I aspire to achieve one day.”

“I really like the processes and how things are run at the service, everything has been very positive, I look forward to working here at the weekends.  The support from my senior and the staff is very good. In-fact, I am considering that I might want to work for Saracen full-time and have my career with Saracen”

Epilepsy and Buccal Midazolam Training – “I found the epilepsy and buccal midazolam training to be incredibly informative and valuable. The session provided clear, practical insights into recognizing different types of seizures, understanding the importance of a tailored seizure management plan, and learning how to respond effectively during a seizure.”

Personal Care Training – “The practical aspect was great, where we had to experience someone washing our hands as if we were a person we support so we have first-hand experience of how they feel when completing these tasks.”