Positive behaviour support and management is completely new to me, I was apprehensive of behaviours but I feel more confident now that I have received the training. Matt was re-assuring and has equipped me with the knowledge I can put into practice. Matt made me feel at ease and you can tell he is passionate about ensuring that people are supported effectively to reduce behaviours – and this shines through his training. This shows that Saracen Care is focussed on providing an excellent standard of care and support.